01Who this policy describes
This policy describes the public VIANORM website operated for Vianorm LLC — Dubai, UAE and Vianorm Inc. — California, USA. It does not replace privacy terms contained in a separate written customer or services agreement.
02Information you submit
When you use the contact form, VIANORM receives the details you choose to provide, such as your name, business email, company, region, area of interest and message.
VIANORM may use submitted information to respond to your enquiry, route it to the appropriate team, discuss products or services you requested, maintain relevant business correspondence, and protect the website from misuse.
03Technical website information
The website and its hosting environment may process technical information reasonably required to deliver pages, maintain security, diagnose faults and troubleshoot operation. This may include request, device, browser, network, security-event and error information generated when the website is used.
04Cookies and consent choices
Necessary browser storage is used for essential operation and to remember the visitor’s cookie choice. Necessary storage remains active. Analytics consent is optional and disabled by default.
No analytics provider is being added during this phase. Analytics data may be collected only after an analytics provider is implemented and the visitor has granted analytics consent. Visitors may accept, reject or later change that choice through Cookie Settings in the footer.
05Retention
VIANORM retains submitted and operational information only for as long as reasonably needed for the purposes described here, legitimate business records, security, troubleshooting, and applicable obligations. The appropriate period depends on the nature and context of the information; this policy does not prescribe a fixed period.
06Privacy questions and requests
For privacy questions or requests concerning information submitted through this website, email ask@vianorm.io. VIANORM may need sufficient information to understand and appropriately respond to a request.
07Policy updates
VIANORM may update this policy when website practices or relevant requirements change. The updated version will be posted on this page with a revised update date.